Santa Monica Hospital

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Santa Mônica Hospital was looking for a digital solution capable of Bringing patients and families closer to the care journey, bringing more transparency, security and organization during the treatment process.

In a scenario where clear communication and quick access to information make a difference in the patient experience, the hospital needed a platform that would allow monitor treatment, receive reliable updates, and facilitate interaction with the institution, all in a simple and safe way.

Solution

Alphacode developed a intuitive and secure mobile app, designed to facilitate access to the main information related to treatment and the relationship with the hospital.

With a simple and accessible navigation experience, the app centralizes important resources for both patients and family members responsible for medical monitoring.

Among the main features implemented are:

• Treatment monitoring
  Family members responsible for hospitalization can access relevant information about the therapeutic routine and the communication of the care team.

• Request for appointments
  Patients can request medical appointments, returns, and evaluations directly through the app, with speed and organization.

• Notifications and reminders
  The app sends announcements about schedules, treatment updates, and appointment confirmations.

• Institutional information
  Access to hospital contacts, important guidelines, sectors, and support for family members.

• Data security and privacy
  All information is stored and shared strictly following the guidelines of the LGPD, ensuring confidentiality and data protection.

Results

With the app developed by Alphacode, Hospital Santa Mônica started to offer a closer and humanized digital experience for patients and families.

The solution brought benefits such as:

• plus transparency in treatment monitoring

• More efficient communication Between hospital and family members

• Agility in managing inquiries and returns

• bigger security in accessing information

• A digital experience aligned with the hospital’s commitment to care, humanization and trust

Impact

The project reinforces how technology can transform the relationship between health institutions and their patients, creating clearer, more accessible, and safer journeys.

With the partnership of Alphacode, the Santa Mônica Hospital took an important step in the digitalization of its services, offering more autonomy, convenience and peace of mind throughout the care journey.